Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any details you provide when submitting an inquiry, registering an account, or contacting an agency through the Service.
• Account Information: Credentials and profile details associated with member, agency, or admin accounts.
• Usage Data: Information on how you access and use the Service, including IP address, browser type, pages viewed, and timestamps.
• Cookies and Tracking Data: Small data files used to improve your browsing experience and analyze site traffic.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Route your inquiries to the relevant listing agency or agent, including via email, phone, or WhatsApp where applicable.
• Create and manage member, agency, and admin accounts.
• Process payments and manage membership subscriptions.
• Send administrative information, updates, and respond to your requests.
• Monitor usage, detect fraud, and maintain the security of the Service.
• Comply with applicable legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Listing agencies or agents, solely for the purpose of responding to an inquiry you submit about a property.
• Service providers who perform services on our behalf, such as payment processing, email delivery, and hosting.
• Authorities, where required to comply with a legal obligation or to protect our rights and the safety of our users.

4. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the details below.

7. Cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some parts of the Service may not function properly without cookies.

8. Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date above.

11. Contact Us

If you have any questions about this Privacy Policy, please reach out to us.